You Have "Challenging" Customers, Clients or Patients?
calm, respectful and trusting customers, instantly!
to use Steven Covey's 5th Step "empathic
listening" from " 7 Habits of Highly Effective People "
solution... just by using a few sentences. This process is new to business
and has not been taught to your competitors or corporations, yet.
I Saved the Day: In a 5 star hotel where 2 people were arguing. I tried
a communication technique that I had just learned with both of them and the arguing
was over in 60 seconds.
was amazed how effective these skills were to bring the connection back to the
customer and manager. A strategy soon was agreeable by both parties.
customer offered me a position without asking: Later the customer asked
if I wanted to work for his company. He was impressed by how quickly I was able
to calm the situation and create a solution that both parties agreed to.
name is Rick Goodfriend and I have been teaching and practicing proactive
communication skills for over a decade. I am a certified corporate speaker, author
and accredited to teach these innovative and effective communication skills to
attorneys that develop trust, cooperation and connection,instantly.
"Difficult" Customers into "Extraordinary" Customers, INSTANTLY!
CD plus bonuses "Creating
Extraordinary Customer Relationships" Highly
effective for entrepreneurs, professionals & management to CEO's
Cooperative and Profitable Customers, Instantly
customer trust and connection instantly. Instill positive emotions
needed in all successful business relationships.
intense situations fast and effectively, less stress in your business life.
most innovative customer service communication skills that build retention,
referrals and loyalty. Of course, your profits will be effected positively.
to de-stress yourself in minutes, sometimes seconds. So you can focus
on your customer, not your emotions emotions
by CD, personal consultation (phone or in person) or workshops with your workgroup.
you can calm your customer instantly, their trust, connection and confidence
in you is developing.
of the fastest ways to build emotional intelligence and increase your business
Goodfriend is available for workshops, keynotes, mediation and all media appearances!
Here to learn these amazing skills and earn up to 2
MCLE Credits. You
can have the same ease to connect with your challenging customers, clients or
Bonus: Free 20 minute consultation to
discuss any challenging customer or concerns you may have. This is to help support
Bonus:Free Shipping in the United States
Hereto bring more ease, residual customers and
profits to your work life